Frequently asked
questions

Silker AI integrates seamlessly with a simple SDK installation. For Node.js apps, install via npm and add 3 lines of code. For no-code platforms like Bubble or Adalo, use our plugin. We also offer a proxy mode (CNAME on Cloudflare Workers) for apps where code changes aren't feasible.

We detect and prevent OWASP Top 10 vulnerabilities including SQL injection, XSS, CSRF, path traversal, SSRF, and more. Our AI also identifies anomalous behavior, bot attacks, data leakage, malicious file uploads, and zero-day exploits using pattern recognition and behavioral analysis.

No. Our agent adds an average of 12ms per request, which is negligible for most applications. The proxy mode adds ~5ms. We use edge computing (Cloudflare Workers) and efficient algorithms to minimize latency while maintaining comprehensive security.

Yes. While Silker AI comes with smart defaults, you can configure custom rules, whitelist trusted IPs, adjust sensitivity levels, and define specific threat response actions through our dashboard. Enterprise plans include dedicated security consultations to tailor rules to your needs.

By default, Silker AI blocks the malicious request and logs the incident. You receive real-time alerts via Slack, email, or webhook. For certain vulnerability types, our auto-fix feature can apply patches automatically. All actions are configurable based on threat severity.

We take privacy seriously. Silker AI analyzes requests in real-time at the edge and doesn't store request payloads unless explicitly configured for forensics. Metadata (threat logs, analytics) is encrypted and stored in SOC 2 compliant infrastructure. We're GDPR and HIPAA compliant.

We support Node.js (Express, Fastify, Next.js, etc.), Python (Django, Flask), and Ruby (Rails). For deployment, we work with Vercel, Netlify, AWS, GCP, Azure, and VPS. No-code platforms: Bubble, Adalo, Webflow (via proxy mode).

Yes! Our Starter plan is free forever for small projects (up to 10K requests/month). It includes real-time threat detection and basic auto-fixes. No credit card required. Upgrade to Pro or Enterprise anytime for advanced features and higher limits.

Pro plan pricing is per app ($49/month or $39/month annually). Enterprise plans offer unlimited apps with custom pricing based on your total request volume and support needs. Contact our sales team for a tailored quote.

Starter plan includes community support (Discord, documentation). Pro plan gets priority email support with 24-hour response time. Enterprise includes dedicated Slack channel, phone support, and a security team for incident response and compliance consulting.